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Shipping, Returns & Payment


myPhoneMate offers free shipping on all orders. Order dispatch takes just one day for popular models but it may take up to 5 working days, depending upon the model of phone for which the case is meant.

Customers usually receive their cases within 2 or 3 working days, once they are shipped. This delivery period may be longer for more remote locations. If you have any questions about expected delivery period for the case you are interested in, please email us at [email protected]


myPhoneMate offers a 30 day, no questions asked, replacement guarantee on all designer cases. Ordered the wrong case? Don’t like the colour? Just aren't happy? Email us and ship the product back to us and you will receive a replacement case within a few days. On custom cases, we offer a free replacement if the product arrives damaged or has any sort of manufacturing defects.


myPhonemate accepts all major credit and debit cards as well as net banking payments which are processed through PayUMoney. CashOnDelivery and other payment options will be added soon.